Author: lesterhagen2

The advantages of creating a knowledge base Meet Docs, Help Scout’s knowledge base solution 18 additional knowledge base examples to emulate Use these examples to make your knowledge base shine . There are numerous reasons to have help documentation on your customer-facing website; however, it is not sufficient to simply have them: Your customers may become even more perplexed or irritated by your documentation if knowledge base examples is not done well. Lastly, knowledge base content provides a wealth of information about user preferences and habits.  Your customers may become even more perplexed or irritated by your documentation if it…

The Project Management Institute estimates that 14% of projects fail. Nearly half fail to complete their tasks on time, 43% exceed their budget, and 32% deliver a product that falls short of expectations for project’s progress. Project managers can stay up to date and informed while also reacting when things don’t go as planned by tracking the project progress. How does project tracking work? Problems with keeping track of the project’s progress How do you measure the project’s progress? Twelve suggestions) What is project tracking? The process of keeping track of a project’s actual progress is called project tracking. In…

How should a feature request be written? What is a request for a feature? A user’s comment, message, or request to include a particular feature request in your product is known as a feature request.When deciding how to iterate on an existing product, feature requests can be used as a guide. In addition to locating a method of communication with the developer, users must describe a feature request in the following ways: Make it clear what the feature is, how it might work, and what problem it would solve. Give an example of how the proposed feature would work abstract/users…

How does technical documentation work? The fundamental information regarding the underlying architecture, materials, and procedure for interacting with or constructing on top of existing technology is referred to as technical documentation. The various API routes and endpoints that a developer can access in software are outlined in technical documentation, as are the SDK’s libraries, integrations, and dependencies. Technical documentation has been used by every engineer who has ever written code in any language. Technical documentation is present in every programming language. Types of Documentation There are many uses for the documentation process. Documentation aids in the verification and validation of…

Backlog in Jira A backlog List of tasks or issues that the team needs to solve in a particular iteration. Your project’s issues are organized into a backlog and a sprint. You can create and update issues in the jira backlog, drag and drop issues to prioritize them, assign them to sprints, epics, versions, and manage epics, among other things. The activities that can be done in the scrum backlog are as follows: Create issues to add to the backlog in order to add an issue to the backlog. To start a new issue, click the + icon in the…